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New service enables faster analysis of Project COUNTER-compliant vendor reports

Serials Solutions today announced that a new Data Retrieval Service is now available for subscribers to its Serials Solutions® 360 Counter e-resource assessment service. The Data Retrieval Service enables librarians to bypass the time-consuming tasks of downloading and correcting vendor data before it can be used for usage reporting and assessment. This means that 360 Counter subscribers can spend more time using data to make more informed collection-development decisions and reduce costs.

Serials Solutions data retrieval specialists collect Project COUNTER-compliant reports from resource vendors, clean up the reports, and then load the corrected data into 360 Counter. Once this data is uploaded, 360 Counter normalizes titles, assigns costs, and formats subject headings. Then, 360 Counter calculates cost-per-click by title, database, subject, and platform, and provides the results in customizable report formats. These customizable cost-per-use reports and graphics enable librarians to quickly analyze and assess cost and usage data to give library’s stakeholders the information they need to make better decisions.

“Our goal is to help your staff spend their valuable time analyzing, assessing, and reporting cost and usage data,” says Susan Golden, Product Manager at Serials Solutions. “We’ll do the heavy lifting and free you to create reports and make important collection development decisions.”

The Data Retrieval Service is available exclusively for 360 Counter subscribers. For more information about 360 Counter and the Data Retrieval Service, email, visit or call 1-866-SERIALS. Serials Solutions is a business unit of ProQuest LLC.

About Serials Solutions

Founded in 2000 by a librarian for librarians, Serials Solutions is the global leader in E-Resource Access and Management Services (ERAMS) that serves more than 2,000 libraries of all sizes and types. Serials Solutions® KnowledgeWorks, the authoritative e-resource knowledgebase, is the foundation for Serials Solutions® 360, the only complete and integrated e-resource access and management solution.

Serials Solutions also is the exclusive source for Ulrichs™ Global Serials Intelligence and represents the AquaBrowser Library® unified discovery interface in the academic market in North America. The WebFeat® federated search service recently acquired by ProQuest soon will be incorporated into the Serials Solutions family of access and discovery services.

Serials Solutions provides fast implementation, easy customization, and outstanding value to libraries throughout the world. For more information, please visit or call 1-866-SERIALS. Serials Solutions is a business unit of ProQuest LLC.

About ProQuest

ProQuest provides seamless access to and navigation of more than 125 billion digital pages of the world’s scholarship, delivering it to the desktop and into the workflow of serious researchers in multiple fields, from arts, literature, and social science to science, technology, and medicine.  ProQuest is part of the Cambridge Information Group.

ProQuest’s vast content pools are available to researchers through libraries of all types and include the world’s largest digital newspaper archive, periodical databases comprising the output of more than 9,000 titles and spanning more than 500 years, the pre-eminent dissertation collection, and various other scholarly collections. Users access the information through the ProQuest®  and CSA Illumina™ online information systems, Chadwyck-Healey™ electronic and microform resources, UMI® microform and print reference products, eLibrary® and SIRS® educational resources, Ulrich’s® Serials Analysis System, COS Scholar Universe, and Serials Solutions® resource management tools. Through the expertise of business units Serials Solutions and COS, ProQuest provides technological tools that allow researchers and libraries to better manage and use their information resources. For more information, visit,, and

15 October 2008

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