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New content provider certification program helps maintain the authoritative e-resource knowledgebase

Serials Solutions, a business unit of ProQuest Company, today launched Serials Solutions® KnowledgeWorks Certified, a metadata certification program for content providers. KnowledgeWorks Certified helps maintain the highest quality bibliographic metadata for e-resources, eBooks, and more by ensuring that the Serials Solutions KnowledgeWorks knowledgebase is populated with the highest quality data.

“The intent of the Serials Solutions KnowledgeWorks Certification Program is to develop the best possible relationships between Serials Solutions and content providers,” says Sherrard Ewing, Provider Relations Specialist at Serials Solutions. “These relationships will help Serials Solutions best represent bibliographic metadata in the KnowledgeWorks knowledgebase.”

Greater collaboration also helps Serials Solutions to more quickly resolve issues when they occur. Serials Solutions provides content partners and librarians with a dedicated Provider Relations Specialist who will help address and resolve inquiries about resources or data. Both content providers and librarians can trust that through the KnowledgeWorks Certified program, their users will receive the best experience accessing licensed content.


About Serials Solutions

Since introducing the first A-to-Z Title List in 2000, Serials Solutions has been a global leader in the library technology marketplace. Founded by a librarian for librarians, Serials Solutions helps library staff and patrons find and use electronic content. Today, with over 2000 clients worldwide, Serials Solutions is the premier vendor of e-resource access and management services (ERAMS), providing a complete and integrated access and management solution for libraries of all sizes and types. The Serials Solutions family of services includes 360 Core, 360 Link, 360 Search, 360 MARC Updates, 360 Resource Manager, and the new 360 Counter e-resource assessment service. The foundation of Serials Solutions technology is Serials Solutions KnowledgeWorks, the authoritative e-resource knowledgebase. Serials Solutions is also the exclusive source for and Ulrich’s Serials Analysis System. Through its Software as a Service (SaaS) technology model, Serials Solutions provides fast implementation, easy customization, and outstanding value to its client libraries. Serials Solutions is a business unit of ProQuest.

About ProQuest

ProQuest was formed by the merger in 2007 of two leading and historic information technology firms: ProQuest Information and Learning and CSA. The company now provides seamless access to and navigation of more than 125 billion digital pages of the world’s scholarship, delivering it to the desktop and into the workflow of serious researchers in multiple fields, from arts and literature to science, technology, and medicine.

ProQuest’s vast content pools are available to researchers through libraries of all types and include the world’s largest digital newspaper archive, periodical databases comprising the output of more than 9,000 publishers and spanning more than 500 years, the preeminent dissertation collection, and various other scholarly collections. Through the expertise of its business units, Serials Solutions and COS, ProQuest provides technological tools that allow researchers and libraries to better manage and use their information resources. Web:,

10 January 2008

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