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Enhancing the User Experience Was Critical in the Selection of Serials Solutions Web-Scale Discovery Service

Nov. 16, 2010 - Seattle - Serials Solutions, a business unit of ProQuest LLC, announced today that West Virginia University (WVU) Libraries selected its Summon™ web-scale discovery service to improve users’ ability to find information. The Summon™ service will provide West Virginia’s researchers with a modern interface and allow them to search the entire collection from a single search box quickly and easily.

The West Virginia University Libraries include five facilities – the Downtown Campus Library Complex, Evansdale Library, Health Sciences Library, Law Library and Libraries Depository – containing a vast amount of diverse resources.

“With nearly 1.7 million volumes, 250 databases and more than 30,000 electronic journals in our libraries, it is important to us that users are able to quickly and easily discover content,” said Penny Pugh, Head of the Reference Department, with West Virginia University Libraries. “After extensive consideration, we decided to go with the Summon service because it is a hosted solution, provides a single comprehensive index and can be easily customized to meet our users’ specific needs.”

Implementation of the Summon™ service is fast and easy and does not require libraries to make significant investments in hardware since it is a hosted solution. This also means that Serials Solutions maintains the service, freeing up librarians for other activities, such as managing collections or working on special projects.

We’re pleased that West Virginia University Libraries have embraced Summon,” said Stan Sorensen, vice president product management and marketing for Serials Solutions. “WVU is a top-notch institution well known for its excellent faculty and prestigious scholarships. We are proud to have the opportunity to provide our first-rate Summon service to its libraries’ users.”

About West Virginia University

Founded in 1867, West Virginia University is the flagship land-grant, doctoral degree-granting research university in the state of West Virginia. As such, the institution occupies a unique position within the state. West Virginia University’s primary mission is to provide high-quality programs of instruction at the undergraduate, graduate, and professional levels; to stimulate and foster both basic and applied research and scholarship; to engage in and encourage other creative and artistic work; and to bring the resources of the University to all segments of society through continuing education, extension, and public service activities.

About Serials Solutions

Founded by a librarian for librarians in 2000, Serials Solutions® is the global leader in E-Resource Access and Management Services (ERAMS) that serves more than 3,000 libraries of all sizes and types. Serials Solutions’ comprehensive suite of discovery tools and management services helps improve access to and use of collections, eases librarian workloads and ultimately reduces operating costs. Solutions include: 360, the only complete and integrated e-resource access and management solution; KnowledgeWorks, the authoritative e-resource knowledgebase and foundation for Serials Solutions 360; Ulrich’s™, the world’s most authoritative source of bibliographic and publisher information for serials and the most comprehensive source of print and electronic serials data available; AquaBrowser®, a discovery layer that makes navigation more accessible; and most recently the Summon™ web-scale discovery service, a world-class tool that provides instant access to the full breadth of the library’s collection through a single search.

Serials Solutions is a business unit of ProQuest LLC.

16 November 2010


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ProQuest Press Team

Christine Goetz
Public Relations Manager
christine.goetz@proquest.com
(206)336-7585

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