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ProQuest’s Intota library services platform centralizes and simplifies e-resource management

SEATTLE, WA, November 12, 2014 – Day-to-day library collection management activities for academic librarians using ProQuest Intota™ ( now benefit from a new workflow feature called My Intota ( My Intota provides an “Activities” and “Databases” workspace that includes tasks, deadlines and associated action steps—with multiple filtering capabilities and access to more detail relevant to the specific task—all within an easy-to-navigate single interface.

Get more details on how workflow is simplified in this quick view of My Intota (

“My Intota really streamlines our workflow by providing easy access to frequently used tools for the day-to-day management of e-resources. Viewing all renewals by month and the renewal checklist are two examples that are very impactful in our everyday workflow,” said Ashley Zmau, e-resources librarian, University of Texas at Arlington. “With everything we need in one place, the number of steps involved is reduced significantly. With so many filtering capabilities at our fingertips, our overall workflow process has become so much more efficient.”

My Intota is a great starting point for managing diverse workflow tasks, giving library staff a more comprehensive view of relevant action steps and easy access to more detail to make informed e-resource collection management decisions. Access to data in the activity details is managed based on how the library establishes permissions, giving more control of sensitive data and delivering a better user experience.

  • The Activities workspace centralizes all collection management notifications with filtering capabilities based on Notification Type, Resource and Due Date.
  • The Databases workspace gathers all subscribed databases into a single list and provides quick access to the relevant workflow activities for a specific database.

“My Intota delivers new workflow capabilities for library staff empowering them to transform their approach to managing e-resources. We’ve simplified diverse tasks to deliver an experience that allows library staff to be more efficient in getting the job done so they focus on higher-valued patron facing activities,” said Jane Burke, vice president, market development, ProQuest. “My Intota demonstrates another step forward in ProQuest’s commitment to delivering a comprehensive workflow service that integrates market leading management, discovery, access and assessment capabilities in a single solution. We firmly believe Intota will change the library management landscape and how librarians manage their collections and serve their patrons.”

Prototype feedback from Intota Development Partners influenced the capabilities of My Intota. ProQuest continues to advance Intota with its iterative approach to developing a service that exceeds customer expectations today and supports workflows of the future.

Intota is a library services platform designed to address the key workflow needs of modern libraries—managing electronic collections and supporting the expectations of the modern patron. Intota combines discovery, linking, collection management and assessment in one system built on a single authoritative knowledgebase. Focusing on the transformation and evolution of workflows, Intota seamlessly integrates with other systems, while addressing the biggest pain points libraries face—without requiring lengthy and challenging systems migration.

About ProQuest (

ProQuest connects people with vetted, reliable information. Key to serious research, the company’s products are a gateway to the world’s knowledge including dissertations, governmental and cultural archives, news, historical collections and ebooks. ProQuest technologies serve users across the critical points in research, helping them discover, access, share, create and manage information.

The company’s cloud-based technologies offer flexible solutions for librarians, students and researchers through the ProQuest®, Bowker®, Dialog®, ebrary®, EBL® and Serials Solutions® businesses – and notable research tools such as the Summon® discovery service, the RefWorks® Flow™ collaboration platform, the Pivot™ research development tool and the Intota™ library services platform. The company is headquartered in Ann Arbor, Michigan, with offices around the world.

12 November 2014

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