Skip to main content

RMH replaces its discovery platform with the Primo discovery and delivery solution and the SFX OpenURL link resolver

ADELAIDE, AUSTRALIA, March 10, 2016 – Ex Libris®, a ProQuest company, is pleased to announce that the Royal Melbourne Hospital (RMH) Health Sciences Library, which also serves the Royal Women’s Hospital, has selected the Ex Libris Primo® discovery and delivery solution and SFX OpenURL link resolver to replace the library’s EBSCO Discovery Service™.

The RMH evaluation team sought a discovery platform and open-link resolver that would provide a simple, intuitive way for users to access resources. Library Manager Susan Monaghan explained: “After reviewing our journal A-Z and discovery search products, the RMH Health Sciences Library opted to implement Ex Libris Primo and SFX. The library had been using another vendor’s solution, but because of product redevelopment and the configuration of the discovery index, we found that the solution was no longer meeting our needs.

“As the sole library for multiple, co-located hospital services,” Monaghan continued, “RMH has complex requirements. We need a solution that is capable of streamlining resource access by disparate client groups and that provides a robust discovery search that will maximize the potential of our significant investment in journal resources.

“Our clients are heavy users of medical research literature. They want fast, reliable solutions that will enable them to move easily between search results and articles, as well as to locate known citations quickly and effectively.

“Control over routine administrative functions and the flexibility and customizability of the back end were major factors in our selection of Ex Libris solutions, Monaghan added. “We have limited staff, so when we can do something ourselves, we prefer to avoid corresponding with third parties and waiting for results. We need that efficiency of time to meet our service charter.”

Ziv BenZvi, Ex Libris vice president for Asia Pacific, commented: “We are delighted to welcome the RMH Health Sciences Library to the Ex Libris family and Primo community. We are finding that special libraries are increasingly looking to adopt a sophisticated discovery platform that offers full flexibility in terms of back-end configurations and that leverages the Ex Libris policy of content neutrality, implemented through the Primo ranking algorithm. We look forward to working with the RMH Health Sciences Library and helping it maximize the use of Primo for many years to come.”

About the Royal Melbourne Health Sciences Library

The Royal Melbourne Health Sciences Library services the Royal Melbourne and Royal Women’s hospitals and will soon extend services to a third hospital in the Parkville Medical Precinct. The Library also provides services to mental health agencies of the Victoria Department of Health & Human Services.

The Library is situated in the Royal Melbourne Hospital. The Royal Melbourne is one of the largest hospitals in Victoria and provides general and specialist medical and surgical acute services, sub-acute rehabilitation, and aged care services. In addition, the precinct hospitals are tertiary teaching institutions with strong research partnerships with the University of Melbourne and other research institutes.

The Library provides essential resources to onsite and offsite staff and students via a largely electronic collection. As well as offering a range of traditional services, such as document supply services, the Library became the first Australian medical library to appoint a clinical librarian, a service that is only now becoming mainstream. The Library is also a key educational hub and provides an extensive training program. The Library’s website is http://library.mh.org.au.

About Ex Libris

Ex Libris, a ProQuest company, is a leading global provider of cloud-based solutions for higher education. Offering SaaS solutions for the management and discovery of the full spectrum of library and scholarly materials, as well as mobile campus solutions driving student engagement and success, Ex Libris serves thousands of customers in 90 countries. For more information about Ex Libris, see our website, and join us on Facebook, YouTube, LinkedIn, and Twitter.

About ProQuest (http://www.proquest.com)

ProQuest connects people with vetted, reliable information. Key to serious research, the company’s products are a gateway to the world’s knowledge including dissertations, governmental and cultural archives, news, historical collections and ebooks. ProQuest technologies serve users across the critical points in research, helping them discover, access, share, create and manage information.

The company’s cloud-based technologies offer flexible solutions for librarians, students and researchers through the ProQuest®, Bowker®, Coutts® information services, Dialog®, ebrary®, EBL™, and SIPX® businesses – and notable research tools such as the Summon® discovery service, the RefWorks® citation and reference management platform, MyiLibrary® ebook platform, the Pivot® research development tool and Intota™. The company is headquartered in Ann Arbor, Michigan, with offices around the world.

10 March 2016


Featured News Releases

UPSO Platform Now Available through ProQuest® OASIS

ProQuest is teaming with Oxford University Press to make thousands of ebooks available on UPSO platform via the OASIS® system.
Read More

ProQuest Selected by Russian Ministry of Education & Science

ProQuest has been chosen over 30 other information and technology providers by the Russian Ministry of Education and Science to support and enhance scholarship by supplying dissertations and theses to 50 Russian institutions.
Read More

Ex Libris Leganto Celebrates One-Year Anniversary

Ex Libris®, a ProQuest company, is pleased to be celebrating the first anniversary of the launch of the Ex Libris Leganto course resource list solution.
Read More

ProQuest Press Team

Follow