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NE user group speaker

Collection development, analytics and knowledgebase workflows surfaced as hot topics for discussion at the Northeast and Mid-Atlantic Serials Solutions Users Group Meeting, held June 14 at Temple University in Philadelphia, PA. Librarians representing twenty libraries from 6 states and the District of Columbia participated in lightning talks and roundtable discussions to hash out ideas, pose questions, and share solutions relating to the Summon discovery service and other Serials Solutions services.

The event began with a presentation from Serials Solutions’ product managers, Andrew Nagy and Eddie Neuwirth. Each gave the crowd an update on recent Serials Solutions service developments, including a preview of new Summon features.  A hosted lunch provided plenty of opportunity for networking and friendly conversation.

Four lightning talks by customers highlighted website integration options with tips and tricks for using the Summon service:

Brian Schoolar (pictured, right) of Temple University discussed how to use the Summon API to see raw results and provided tips for isolating content in Summon from specific resources. 

Jeremy Darrington of Princeton University showed off examples of integrating Summon Discipline Scoped Search boxes with LibGuides pages.

Sarah Witte and Susan Marcin of Columbia University talked about integrating Summon with a Blacklight interface and challenges associated with linking to Dissertations and Theses. 

Penn State University’s Binky Lush reported on progress in ensuring that the library’s Web services, including Summon, are ADA/508 compliant.

Roundtable sessions provided a chance for small groups to choose topics and discuss them in greater detail. One group discussed best practices for using the Summon API.  Another group discussed customization options for Serials Solutions services, website integration and opportunities to market library services.  And a third group tackled the topic of usage analytics and using data to drive collection development decisions. 

The more than 40 attendees at the full day meeting pointed to the event as a valuable opportunity to network and collaborate with other users of Summon and other Serials Solutions services. The variety of topics and understanding of how these services are used at different universities provided a great learning experience.  This was the first Serials Solutions User Group meeting in the region and planning for another program has already begun.

If you are interested in organizing or attending a User Group in your area, please let us know by contacting us.

This entry was contributed by Bobby Reeves, Electronic Resources Applications Administrator, American University Libraries. 

25 Jul 2012 | Posted by Eddie Neuwirth

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