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Meet Phyllis Kaiden, Senior Product Manager for Serials Solutions who is the lead product manager for complete life cycle management of all library materials, from selection to weeding. She is helping to define the vision and product requirements for Serials Solutions Intota™,  

What is your professional background?  I am a professional librarian with ten years’ experience in public and academic libraries. After realizing the importance of computers to libraries, I earned a Masters in Computer Science and have since held positions in all aspects of software development, including developing ILS systems and student systems for higher education. So for me, my role at Serials Solutions is the perfect fit. It allows me to keep my foot in the library world while utilizing my complementary skills in product development.

What do you like most about working for Serials Solutions?  I love the dedication of the company and staff to supporting libraries.  My colleagues have a deep understanding of the library and information business and I love being associated with a company that is willing to be a thought leader yet sensitive to the everyday needs of customers.

What do you find most exciting about the future of the library?  The mystery and uncertainty of the future of libraries is exciting to me. There are so many opportunities for positive change.  And the excitement increases when I think about the changes facing higher education.  What is the value of a college degree?  What is the value of the library in an academic setting?  These are fascinating questions to me.

Who is your favorite author? Ahhh...there are so many and different for each genre. I would say that for amusing sci-fi and fantasy, I really enjoy Terry Pratchett. For American Literature, Wallace Stegner comes to mind.  And for mystical realism, Gabriel García Márquez.

Do you have a favorite library? If so, which one?  I love libraries for their collections and buildings, but services such as access to resources beyond the walls are also critical.  Local digital collections are amazing – so many unique materials available from anywhere in the world. As a viola player, I have an affinity for any library with a collection of sheet music and scores.  

What can you tell us about yourself that we might never guess? I have been a volunteer, or, a “Saturday Scientist” at the Seattle Aquarium for eleven years. I have raised sea otters, released octopus, collected sea urchins and tested hormones of marine mammals.

30 Aug 2012 | Posted by Mary Howell

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