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user group meeting

Co-authored by: Laura Wrubel, George Washington University and Bobby Reeves, American University

Photo by Joel Shields, Washington Research Library Consortium (WRLC)

Link resolver customization, managing knowledgebase metadata, and leveraging ERM information were among the hot topics at the Serials Solutions DC Area Users Group Meeting on November 15, 2012. Fifty attendees from more than twenty libraries gathered at George Washington University’s Gelman Library for a day packed with lightning presentations, breakout discussions, and Serials Solutions updates.

The day kicked off with a presentation by Serials Solutions’ Ashley Bass about upcoming improvements to 360 Resource Manager and other products, followed by a Summon update from Andrew Nagy.  Next, several libraries gave presentations about customizations they’d made to their 360 Link instances:

  • Liz Jacobson and Terry Brady (Georgetown University) shared the thinking behind their changes to the 360 Link results page and a process for managing changes in a production environment.
  • Laura Wrubel (George Washington University) walked through their customizations implemented with jQuery and shared thoughts about future changes to the screens.
  • Kathy Kilduff (Washington Research Library Consortium) explained her program which uses the 360 Link API to check e-journal availability and license terms and drive consortial loan requests.

After a catered lunch break, the attendees split into breakout discussions about individual Serials Solutions products (360 Resource Manager, 360 Link, 360 Counter, and Summon), gathering advice about using the tools and discussing suggestions for improvement. Another round of lightning talks and brief presentations followed, on a wide range of topics:

  • Shanyun Zhang (Catholic University of America) posed questions to the group regarding possibilities for using 360 Resource Manager hosted license data to power faculty-driven course reserves.
  • Anna Creech (University of Richmond) shared ideas on modifications she would like to see made to 360 Resource Manager that could lead to more streamlined workflows and enhanced productivity.
  • Kun Lin (Catholic University of America) provided a quick look at how Google Analytics can be used to tell detailed stories about user interaction and search strategies with the Summon platform.
  • Mitzi Cole (NASA Goddard Library) highlighted her institution’s use of 360 Resource Manager for comparative print and electronic collections analysis.

Ben Johnson, Lead Metadata Librarian, joined the meeting from Seattle via WebEx and described in detail the process his team uses to gather, ingest, and normalize the metadata that constitutes KnowledgeWorks.

A final breakout session gave participants an opportunity to discuss topics of interest, including ebooks, using API’s, statistics and analysis, and website integration of Summon and other services.

The user group drew together participants from university and community college libraries, government libraries, and cultural institutions.  In addition to learning from the presentations and discussions, attendees appreciated the opportunity to meet and get to know local colleagues and there is strong interest in hosting future user group meetings in the DC area.

19 Nov 2012 | Posted by Laura Wrubel

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