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Every so often, a product comes along that does a great job for you, but isn't flashy.  It just does a good job at what it is supposed to do.  That's what LibGuides is for us. 

The ProQuest Training and Consulting Partners (TCPs) have more than 200 guides at our LibGuides site. ProQuest’s TCPs work with product managers and others to create user support information, including product descriptions, search syntax, sample searches, as well as links to screencasts and Slideshare presentations.

One of the big benefits for us and our customers is that so many institutions around the world subscribe to LibGuides (see http://libguides.com for a list), so sharing within the same platform makes it easy for our customers to re-use our content. They can copy or simply link to a guide. The guides are consistently formatted, so users of our site can easily understand the structure and navigation and find needed information.

TCPs will hear back from customers that they love our LibGuides during training sessions, and our LibGuide-generated usage statistics support that. Between January and September 2014, we had approximately 347,000 hits on our guides!

And our guide usage is global: we’ve had visitors from 180+ countries on six continents.  The top 10 countries of use in 2014 are the U.S., U.K., Canada, Spain, Colombia, Australia, Finland, India, Indonesia, and France.

More than 90% of the usage for the first half of the year was from desktop machines (not tablet or mobile devices).

If you haven’t looked at our site, check out the homepage.  Look in the center column for groups, and the right column for the recently-created guides, or search to see if your favorite product has a guide.

Our most popular guides are:  
-    ebrary - Search, Find and Use ebooks
-    Introduction to RefWorks
-    Formación y recursos en Español
-    ABI/INFORM
-    ProQuest Historical Newspapers  

New guides include:  
-    Pivot
-    Islamic State (A Selected Bibliography)  
-    History Vault: Thomas A. Edison Papers
-    ProQuest Flow
-    PressReader Library PressDisplay

05 Nov 2014

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