Skip to main content

Get to know Serials Solutions Software Support

Product Key Image Alt text

We’re here to help you! Serials Solutions support is made up of over two dozen individuals who are dedicated to assist with any and all questions you may have regarding our entire suite of products and services.

Read More
28 Nov 2012 | Alex Yu

Acquisitions: Resolved by Serials Solutions Intota

Product Key Image Alt text

Whether due to a module that is difficult to use or that doesn’t integrate with other systems, clearly there are problems with acquisitions in the traditional ILS – ones that Serials Solutions Intota corrects.

Read More
26 Nov 2012 | Jane Burke

Ulrich’s Serials Librarianship Award – Nominations Due December 1st

Product Key Image Alt text

Nominations are being accepted for the Ulrich's Serials Librarianship Award. Sponsored by ProQuest, this prestigious award recognizes an individual who has made distinguished and ongoing contributions to serials librarianship.

Read More
21 Nov 2012 | Jane Burke

Against the Grain selects Jane Burke as Star of the Week

Product Key Image Alt text

Jane Burke, SVP of Strategic Initiatives for ProQuest and Serials Solutions has been selected as the Star of the Week by Against the Grain!

Read More
20 Nov 2012 | Mary Howell

Interoperability: Wish for Libraries Comes True in Serials Solutions Intota

Product Key Image Alt text

For the past few weeks, we have been reporting on the results of our survey asking libraries how their current technology is working in today’s environment and what is important to them as they look toward the future. Of the libraries who responded to our survey, 70 percent reported that interoperability is important or extremely important to them.

Read More
19 Nov 2012 | Jane Burke

Serials Solutions DC Area User Group Meeting

Product Key Image Alt text

Link resolver customization, managing knowledgebase metadata, and leveraging ERM information were among the hot topics at the Serials Solutions DC Area Users Group Meeting on November 15, 2012.

Read More
19 Nov 2012 | Laura Wrubel

Library Journal Awards Best E-book Database to ebrary’s Academic Complete

Product Key Image Alt text

ebrary’s e-book subscription program, Academic Complete, was awarded Best eBook Database by Library Journal. Academic Complete is essential to ebrary’s strategic approach to e-book acquisition.

Read More
16 Nov 2012

Data Updates

Product Key Image Alt text

We’re adding to our knowledgebase all the time. As always, the latest news about Serials Solutions Knowledgebase updates and database changes as well as newly added providers and databases can be found in the Support Center.

Read More
15 Nov 2012

Against the Grain Interviews Jane Burke on Intota

Product Key Image Alt text

Read the article in Against the Grain to learn more about Intota, Serials Solutions’ new solution for managing all library collections – print, digital and electronic – in a single, “in the cloud” service.

Read More
14 Nov 2012 | Mary Howell

Assessment: Proving the Library’s Value with Serials Solutions Intota™

Product Key Image Alt text

Reporting and statistics are a major shortcoming of current ILS systems. As library resources are increasingly electronic, circulation activity is no longer a good barometer of the value the library delivers.

Read More
12 Nov 2012 | Jane Burke

Select Blog

Search This Blog

Archive

Follow