ProQuest: Technical Support

Library and/or IT Staff: This page lists the main technology platforms available from ProQuest CSA. The technology platform is the interface on which you search your subscribed products (databases). Click on the technology platform link to find basic set up information, which includes login URLs, open URL linking options, remote access/security options, and other related items.

If you don't know your technology platform, please search by product (database) name in the search box. Then click on the product (database) name and you will be taken directly to the technology platform the product is searchable on. Or browse the product locator

ProQuest®

FAQ

Common products (databases) that use the ProQuest Technology Platform includes: ABI/INFORM®, ProQuest Research Library™, ProQuest Newsstand, ProQuest Medical Library, and OxResearch®.

ProQuest Third-Party Databases

FAQ

Common products (databases) that use the ProQuest Third-Party Database Technology Platform includes: AGRICOLA, ERIC®, and MEDLINE®

ProQuest Historical Databases

FAQ

Common products (databases) that use the ProQuest Historical Database Technology Platform includes: ProQuest® Historical Newspapers-- The New York Times, The Wall Street Journal, The Washington Post, and others.

ProQuest K-12

FAQ

The ProQuest K-12 Product Line includes the following products:

eLibrary®
SIRS®
ProQuest®
CultureGrams^™
ProQuest K-12 Portal (My Products Page)

Chadwyck-Healey

FAQ

Common products that use the Chadwyck-Healey Technology Platform include: Literature Online, Periodicals Archive Online, International Index to Music Periodicals, Early English Books Online, Digital National Security Archive, and 20th Century Drama.

ProQuest Genealogy

FAQ

Common products (databases) that are referenced on the ProQuest Genealogy Platform page include: HeritageQuest™ Online and Ancestry® Library Edition.

ProQuest® Digital Vault

FAQ

The ProQuest® Digital Vault Technology Platform includes Digital Sanborn Maps, and The Gerritsen Collection--Women's History Online, 1543-1945.

UMI®

FAQ

The UMI family of products include: Dissertations and Dissertations Express.

Factiva®

FAQ

ProQuest offers to academic institutions a version of Factiva.com. Factiva is a joint venture between Dow Jones and Reuters - two of the world's leading business and news providers. Factiva offers users authoritative coverage of the latest business developments.

Safari Tech Books Online

FAQ

ProQuest Safari Tech Books Online--your single source for online information technology books from the industry's two leading publishers O'Reilly and the Pearson Technology Group.