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Live Assistance
  • Technical Support (U.S. and Canada) Technical assistance for ProQuest products, including authentication and linking issues.
  • International Technical Support (Outside U.S. and Canada) International technical assistance for ProQuest products.
  • Customer Support (U.S. and Canada) For help with Account Maintenance including IP updates, expired accounts, subscription adjustments, preference settings etc., Billing Issues, and renewals.
  • International Customer Support (Outside U.S. and Canada) For help with Account Maintenance including IP updates, expired accounts, subscription adjustments, preference settings etc., Billing Issues, and renewals.
  • Search Assistance Search assistance for ProQuest products.
  • Account Representative For help with product and pricing information, or if you wish to place an order or change a subscription.
  • Suggestions Product Suggestions
Technical Support for US and Canada

For Online self service, please visit the Frequently Asked Questions section.
Phone: 800.889.3358
Fax: 1.734.997.4268
Email: Form to Email
Availability:

8:00 a.m. - 12:00 midnight ET, Monday through Sunday.

International Technical Support, outside U.S. and Canada
Phone:

0800 220710 (UK only, Toll Free)
+44 01223 271496 (Outside UK)

Fax:

01223 215520

Email:

support@proquest.co.uk

Availability: 8:00 a.m. - 6 p.m. (GMT), Monday through Friday.
Customer Support for U.S. and Canada (non-technical)

For help with Account Maintenance including IP updates, expired accounts, subscription adjustments, preference settings etc., Billing Issues, and renewals.

Phone:

800.521.0600

  • ext. 2971 – Academic/Public Library/Corporate
  • ext. 7112– K-12
Fax: 1.877.337.7015
Email:

customer_service@proquest.com

Availability: 8:00 a.m. - 6:00 p.m. ET, Monday through Friday
International Customer Support, outside U.S. and Canada (non-technical)

For help with Account Maintenance including IP updates, expired accounts, subscription adjustments, preference settings etc., Billing Issues, and renewals click here.

Phone: +44 0 1223 271 400
Fax: +44 0 1223 215 514
Email: customerservice@proquest.co.uk
Availability: 8:00 a.m. - 6 p.m. (UK Time), Monday through Friday.
Search Assistance
Phone:

800.889.3358 (U.S. and Canada)

Availablity: 8:00 a.m. - 5:00 ET, Monday through Friday.
Account Rep

For help with product and pricing information, or if you wish to place an order or change a subscription.

Phone: 800.521.0600 (U.S. and Canada)
734.761.4700
Email: pqsales@proquest.com

Use our dynamic Find an Account Rep feature.

Suggestions

Form:

Form to Email

Email:

platform.feedback@proquest.com

   
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