Authoritative and complete data about library resources is essential to everything libraries do, from effectively managing the collection to delivering rich search results for users. While our survey of libraries was more about features of systems and less about the layers underneath, we nevertheless uncovered some information that tells us we’re on track with Serials Solutions Intota.
What frustrates libraries about their current ILS’s? The “necessity to maintain multiple silos of information” was one answer. And what would cause libraries to break from the past and start looking for a replacement? To “reduce or eliminate multiple knowledge base management,” responded another.
Serials Solutions Intota bridges the problems of multiple systems. Its all-new Knowledgebase spans records for all types of resources, including bibliographic, authority, provider and packages, both print and electronic. Intota fuly integrates the Knowledgebase, both for importing records into the library catalog and for ongoing, automated maintenance of records. Using all of the experience from earlier services, Intota leverages an enhanced, restructured Knowledgebase that is based on the FRBR framework and is RDA compliant, assuring data integrity and interconnection.
What else did our survey find? At a more granular level, the need to duplicate data entry across disparate current systems is an issue mentioned by several libraries. Also, many, many libraries recognize that they have problems with data quality and how their records are structured. Problems with bibliographic and authority records, missing records and the need to convert data in non-standard formats were just a few of the data-related problems that libraries said they need to address.
Again, Intota solves these problems in a fundamental way. Libraries link to the authoritative metadata in the Knowledgebase for the resources they have, which cuts costs for resource description. What’s more, since the metadata is formatted to the latest standards and accessed through a linked-data model, they can be shared across libraries, consortia and the Web. Meanwhile, libraries can still make local modifications and add local records.
It truly is the best of both worlds: global efficiencies, with the local control that libraries need to promote the value of their unique collections.