Research Information, Europe’s premier magazine for online content and information management recently published two articles on discovery services. The first article provides contrasting approaches to the evaluation of a web-scale discovery service. North Carolina State University (NCSU) and the University of Colorado Denver (UCD) each implemented the Summon service – but each arrived at the decision using different approaches. The article provides a librarian’s experience with organizational readiness and how organizational transformation paves the way for improved discovery.
The second article includes differing perspectives from providers of discovery services about the issues that libraries should consider. John Law shares his insight to trends and how important it is for a discovery service to be responsive to the changing needs and expectations of researchers.