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Several interesting topics are being highlighted in upcoming webinars featuring ProQuest staff and customers. These are free to participants, so we hope that you can join live, or register to view a recording of any session at another time.

ACRL/CHOICE Webinar: Defining and Continuously Improving Relevance Ranking in Discovery Systems

Date: Tuesday, April 21, 11:00 AM PDT
Presenter: Susan Price, Senior Search Analyst at ProQuest
Registration link

Relevance ranking connects researchers to the information they are seeking and is critical to the user experience. It is essential and integral to discovery, along with speed, ease of use and reliability. Discover the factors that impact relevance ranking algorithms and learn how relevance ranking is continuously improved to generate results at the “top of the page” that best match a user’s query. Attend this webinar to learn how relevance ranking impacts the user experience; understand how and which factors impact relevance ranking algorithms; and learn about approaches to continuously improve relevance ranking.

The New 360 Link - Improving the Researcher Experience

Date: Tuesday, April 28, 8:00 AM PDT
Presenter: Eddie Neuwirth, Senior Product Manager at ProQuest
Registration link

The release of a new 360 Link user interface with integrated Index-Enhanced Direct Linking improves linking reliability and eliminates the most common confusion points for end-users. The new 360 Link user experience is mobile friendly and offers more customization options for libraries – including client configurable custom links and a choice of using an intuitive Sidebar Helper frame or highly configurable full-link resolver menu. These developments represent a new 360 Link user experience that will improve user satisfaction and give the library new opportunities to engage with end users. Attend this webinar to learn more about the latest 360 Link features and functionality.

The Workflows for Acquiring and Ingesting Content into a Discovery Service

Date: Thursday, April 30, 8:00 AM PDT
Presenters: Ben Johnson and Dave Hovenden, Content Operations Managers at ProQuest
Registration link

With library collections now predominantly electronic, there is more and more reliance on “knowledgebases,” those databases of metadata about e-resources that are provided by suppliers of e-resource management software (ERM), as well as by community organizations such as JISC. A metadata librarian and a discovery service repository manager will provide a view of what it takes to actually get metadata from the supplier of the e-resource through the ingest and editorial processes of the knowledgebase provider and into the discovery service.

Other upcoming scheduled May sessions include:

•    Better Linking by Our Bootstraps

Presenter: Aron Wolf, MLIS Software Developer at ProQuest
Thursday, May 7, 8:00 am PDT
Registration and details here

•    “Absolutely Amazing!”: A Comparative Study of User Satisfaction with Summon

Presenters: Dana Thomas, Evaluation & Assessment Librarian; and Kevin Manual, Data Librarian at Ryerson University
Wednesday, May 13, 12:00 pm PDT
Registration and details here

•    What’s New in Pivot

Presenter: Andrew Nagy, Senior Product Manager at ProQuest
Wednesday, May 27, 11:00 AM PDT
Registration and details here

•    What’s New in Pivot

Presenter: Andrew Nagy, Senior Product Manager at ProQuest
Wednesday, May 29, 8:00 AM PDT
Registration and details here

If you are interested in hearing about a particular topic, or want to present a webinar about your experience with a ProQuest service, please contact us!


01 Apr 2015

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