By Stuart Beach, Product Manager, ProQuest platform
We recently completed our first release of 2016, which continues the implementation of responsive design that began with the launch of the ProQuest platform’s enhanced user interface in August 2015. With this release, all key workflows on the ProQuest platform are fully functional for mobile devices. These changes may not be apparent at the first glance, but users will find the next time they, cite, print, email or perform any other workflow related task, the interface will adapt to the screen size of their device. A “back to the top” icon offers users a quick way to jump back to the top of long page such as documents or lists of results and continue their research.
Supporting the multi-device user
It’s important to us that users have a consistent research experience across all of their devices. Users expect this functionality. When we researched how users access and interact with library resources, we observed researchers working on different devices at the same time and realized that supporting the multi-device user should be a requirement of the new design.
Our research shows that users want to be able to access the same information and expect the same functionality across all of their devices. This feedback in mind, we set out to make the ProQuest platform a device agnostic experience, which offers researchers:
- A consistent search experience with access to the same content on a mobile phone, a tablet, a laptop or a desktop computer
- Support for all common workflows across all their devices
- Access to saved searches, saved documents, no matter the device they are using (when users are signed in & using My Research)
Dedicated mobile site will be retired on January 29, 2016 (m.search.proquest.com)
We will be retiring the ProQuest platform’s mobile dedicated site (m.search.proquest.com) on January 29, 2016. After this date, all traffic will be redirected to the full ProQuest platform site, which is fully functional for mobile devices. The full platform site has seen a steady increase of mobile users since the launch of the enhanced interface last August. What’s more, with this release, the ProQuest platform supports all common workflows across all devices, lessening the need for a mobile dedicated site.
A note about access to ProQuest through an app
We have considered developing apps and while we’ve not ruled them out entirely, our focus at this time is to deliver an improved experience for a single platform across all devices. In our experience, and more importantly, that of the customers and users we spoke with, apps can be very good at supporting specific tasks but they can’t support the same variety of tasks and features that a responsive platform can.