Turnover Intention and the Interactions Between Organizational Identification, Psychological Safety, and Moral Injury Among CPS Workers

Abstract

This study investigated whether moral injury, organizational identification, and psychological safety can predict turnover intention among CPS workers; what their unique ability to predict turnover intention is; and which variables, independently or collectively, best predict turnover intention. Previous literature examining these turnover intention predictors among CPS workers is scarce. Current, non-managerial CPS workers in the United States who had regular client contact (N = 52) were sampled using a quantitative, cross-sectional, and correlational predictive design. Variables were measured using pre-existing instruments: the Modified Moral Injury Event Scale (MIES), the Modified Measure of Organizational Identification (MMOI), the Psychological Safety Scale (PSS), and the Turnover Intention Scale (Shortened, 6-Item Version; TIS-6). The data were analyzed utilizing multiple linear regression, which indicated the overall regression model was statistically significant, F(3, 48) = 17.43, p < .001, R² = .52. The only predictor variable with a unique and statistically significant ability to predict turnover intention was organizational identification, B = -.34, t(48) = -5.12, p < .001, sr² = .26. Patterns in participant responses indicated the need for further research to enhance understanding of the outcomes presented in this study. Specifically, further exploration of moral injury among CPS workers, the study of former CPS workers, and the use of qualitative methods would prove beneficial to understanding how turnover intention is predicted among this population.