Content area

Abstract

Despite criticism of patient-satisfaction measures, patient-experience surveys that are designed and administered appropriately provide robust measures of the quality of health care and offer insight into a dimension that's otherwise difficult to measure objectively.

Details

Title
The Patient Experience and Health Outcomes
Author
Manary, Matthew P, MSE; Boulding, William, PhD; Staelin, Richard, PhD; Glickman, Seth W, MD, MBA
Pages
201-3
Section
Perspective
Publication year
2013
Publication date
Jan 17, 2013
Publisher
Massachusetts Medical Society
Website
http://www.nejm.org
ISSN
00284793
e-ISSN
15334406
Source type
Scholarly Journal
Language of publication
English
ProQuest document ID
1283047945
Copyright
Copyright © 2013 Massachusetts Medical Society. All rights reserved.