World-class safety program

Abstract

This safety research project explores the key factors that contribute to world-class safety programs for firms in the construction industry. A world-class safety program for this study is defined as a safety culture supported by all employees, and a work environment where accidents are not tolerated; zero accident mentality. This study used the Delphi methodology to identify the leadership qualities and safety processes that a company's leadership employs to influence an overall successful safety program in their organizations. The Delphi methodology obtained subjective judgments from the Delphi expert panel (55 members participated) to create objective safety information through an iterative process that is beneficial to the entire construction industry. The Delphi panel members were composed of 75% from subcontractor trades, 18% from construction managers, and 7% from construction trade associations. The Delphi expert panel reached consensus on 67 leadership qualities and 85 safety processes that improve safety performance. The 67 leadership qualities were consolidated to eight major leadership quality categories which include commitment, integrity, accountability, competence, value people, visionary, lead by example, and culture. The 85 safety processes were consolidated to four major safety process categories which include learning organization, structure, measurement and culture.