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Abstract
Maturity models are significant tools to ensure continuous improvement of systems and activities. They allow self- assessment and provide a means benchmark of these activities in relation to best practices. This article proposes the MMDePSI process for the development of new models of maturity in information systems. It begins by presenting the existing methods and approaches. Then he describes the MMDePSI process and the corresponding meta-model. Before concluding and presenting prospects of this work, it evaluates the proposed process.
Keywords: Maturity, Maturity model, Information system, Design science research.
1. Introduction
Maturity models have become an important topic in both Information Systems (IS) research and practice [1]. However, the methods and theories dedicated to the design of these models are not plentiful and their use is not rather frequent. Although there are many maturity models reported in scientific and non-scientific literature, the act of how to develop a maturity model is for the most part unexplored. Many maturity models simply -- and vaguely -- build on their, often well-known, predecessors without critical discourse about how appropriate the assumptions are that form the basis of these models [2]. This report is supported by [3]. The latter asserts that there are only few works focusing on the process of designing a model of maturity. In the same order of idea, [4] think that the development of new models, is, in several articles, often grounded in existing ones. The Nolan's [5] stages-of- growth model of the evolution of data processing is a landmark reference of this the later [6]. Model Crosby [7] called QMMG (Quality Management Maturity Grid, is also a good reference in terms of maturity models in the field of quality. This grid contains the "elementary bricks" which are used until today [8] and which the definitions are qualified as being a generic base for the maturity levels.
CMM (Capability Maturity Model), although it is based on the foundations of models and Nolan Crosby, is also with his successor, CMMI (Capability Maturity Model Integration), references in terms of maturity model software development. There are the most dominant foundations of past IS research on maturity models ([4], [9]). The notion of model of maturity owes a big part of its fame to the appearance in 1980...