Retail Week Live: Industry failing to attract young people to retail

Kingfisher's Liz Bell says a failure to attract young people to a career in retail is down to retailers not conveying the passion they feel for their job.Liz Bell, KIngfisher at Retail Week Live

Speaking at Retail Week Live, Bell, who is group talent development director at Kingfisher, was applauded by the audience after urging the retail industry to shout louder about the pleasure they get from their job.

"Most people who work in retail are probably quite proud to talk about the company they work for, there's something about the emotional bond people have in retail. We're passionate about customers and product and that's the thing we're not getting across to young people - we love going to work on a Monday because we are interested in what...