Coaching skills for leaders in the workplace: How to develop, motivate and get the best from your staff

Abstract

[...]the book is a practical resource for leaders who wish to undertake the (ILM) Certificate and Diploma in Coaching and Mentoring in Manage- ment at Levels 5 and 7. The amount of information offered in the text means that this resource is best used as a guide for cer- tain aspects of the coaching process. [...]it would benefit from a short explanation at the beginning to indicate that the user could select parts appropriate to their needs as required - rather than starting from the beginning and mov- ing through to the end.