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While a Postal Service system that collects, stores and reports mail volume data has been generally reliable, the USPS Office of Inspector General found areas where data accuracy can be improved.
The June 2 IG report said about 95 percent of the total mail volume recorded in the USPS Web End-of-Run, or WebEOR, system is automated data that comes directly from mail processing equipment at each facility. The system calculates the other 5 percent of its data for manually processed mail - letters and packages that can't...