Content area
Full Text
Continental Audi of Naperville
Naperville, Ill.
* Dealer: Joel Weinberger
* Dealership group: Continental Motors Group
* Full-time employees: 71
* 2013 new-vehicle sales: 602, even with 2012
* Cool perk: The dealership uses a recognition tool called a "Kb Moment." "Kb" stands for Kundenbegeisterung, which means creating fans of the brand. When associates go above and beyond to surprise and delight a customer or help a co-worker, they can receive a "Kb Moment" card. The cards are worth $5 and...