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Abstract
Educational food services play a significant role in the lives of thousands of student customers. They are ranked directly or indirectly to meet the many needs of students unfortunately, the operation of school food service did not develop as rapidly as that of the commercial food services were quite slow in adapting the trends of improvements of their operations. It is a challenge to educational institutions and food service operators in keeping above average food services for students so as to ensure their safety satisfaction. School food service is most effective when dietitians, school administrators, food managers and allied groups work together to make the food service a nutrition program for all students as part of their learning experiences and contributory to students' mental and physical development.
The basic management of food service center revolves around the managerial undertakings as to planning, organization, command, coordination and control. Various combinations of these functions would contribute to the effective and efficient delivery of services centers of state universities and colleges in Region III, Philippines.
Keywords: Food Service, Operation, Customer Service
Introduction
The history of school food service is inevitably a part of the larger story of the rapid development of public education. As reforms stemming from the Industrial Revolution began to free society from the supposed necessity of child labor, unemployment among children of school age increased and public concern with education soon became evident. To encourage school attendance, parents and civic-minded townspeople in some European countries banded together to provide low-cost school lunches. It is reported that canteens for school children were established in France in 1849 to 1865, French novelist Victor Hugo started school feeding in England by providing children from a nearby school with hot lunches at his home in exile. At sometime between these dates, school food service began in the United States. The Children's Aid Society of new York City opened an industrial school in 1853, in an effort to persuade children from the slums to seek "instruction in industry and mental training" and offered food to all who came (PaynePalacio and Theis, 2000).
Providing meals and rooms for college and university students has been the custom for many years. However, responsibility for the kinds of services offered and the...