QUALITY TIME

Abstract

Rebecca Davies remembers a time when quality assurance terrified her. In 2007, Rshe had been asked to lead accreditation efforts at the University of Minnesota's Veterinary Diagnostic Laboratory in Saint Paul. The lab needed to ensure that the tens of thousands of tests it conducts to monitor disease in pets, poultry, livestock and wildlife were watertight. "It was a huge task. I felt sick to my stomach," recalls Davies, an endocrinologist at the university's College of Veterinary Medicine.