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Abstract
The purpose of this article is to advance in the analysis of new forms of public management through the participation of the Non-Governmental Organizations (NGO) in regard to what we call crisis or emergency. New managerial approach of emergency situations has been incorporating new policies based on cooperation between Governmental organizations and NGO. In this context we will discover how this new situation affects the management of emergencies, either in its preventive and reactive dimension. We will use the analysis of those emergencies that are caused by risks provoked by human activity (accidents, fires, etc) and / or natural (floods, heavy snowfall, etc), and the connections between actors who have to manage emergencies in both its institutional dimension and its operational dimension. We also delve into the analysis of communication and information provided to the public. In conclusion we will make proposals on how to achieve improved emergency management by NGO participation.
Keywords: public management, Non-Governmental Organizations, emergency, risks, improved emergency management
Introduction
Emergency Management seeks to promote safer, less vulnerable communities with the capacity to cope with hazards and disasters and protects communities by coordinating and integrating all activities necessary to build, sustain, and improve the capability to mitigate against, prepare for, respond to, and recover from threatened or actual natural disasters, acts of terrorism, or other man-made disasters. Many bibliographical sources show that the Emergency management (EM) is the managerial function charged with creating the framework within which communities reduce vulnerability to hazards and cope with disasters. In order to implement the principles of EM there are required specific new technologies for: take into account all hazards, all phases, all stakeholders and all impacts relevant to disasters; anticipate future disasters and take preventive and preparatory measures to build disaster-resistant and disaster-resilient communities; use sound risk management principles (hazard identification, risk analysis, and impact analysis) in assigning priorities and resources; ensure unity of effort among all levels of government and all elements of a community; create and sustain broad and sincere relationships among individuals and organi zations to encourage trust, advocate a team atmosphere, build consensus, and facilitate communication; synchronize the activities of all relevant stakeholders to achieve a common purpose; use creative and innovative approaches in solving disast er challenges;...
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