Content area
Full Text
"Line of business" (LOB) leaders in Singapore expect digital technologies to change what they do in future and they placed high priority on technology-related skills when asked what they will need in future to succeed in their roles, according to a new research conducted by Tech Research Asia (TRA) and commissioned by Fujitsu.
The 500 Singaporean leaders from Marketing, Human Resource, Finance and Operations who took part in this research shared their views on digital and how it impacts their work. With the exception of Finance leaders seeing ‘flexible work’ as the trend having the greatest impact in 2017, the majority of LOB leaders from other roles cited ‘changing customer behavior’.
While the type of digital technologies they view as important are role specific, the benefits available from these technologies are viewed as consistent across all roles: real-time access to accurate information, achieving goals more quickly or efficiently, and spending less time on manual tasks.
Top challenges
The top challenges listed by LOB leaders suggest that their organizations have yet to take full...