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Cathay Pacific Airways has announced that it is forming a "crisis management" team, a move which has surprised industry observers, reports Gerald Brown from Hong Kong. Preferring to call it, "contingency planning," the new department is selecting 600 employees from various sections of the company to take up special tasks during an emergency. The department is headed by Kin Cheng who said the idea was "new to the industry." The effort will require some volunteers to be trained in trauma counselling while others will be shown how to break a strike and keep services running, he said. The Cathay executive noted that crisis management teams had been adopted by a number of major airlines including Lufthansa, British Airways and Singapore Airlines.





