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Abstract
The era of the Fourth Industrial Revolution can be summarized as the evolution of a connected and more intelligent society. As a result of examining the approach trends of the 4th Industrial Revolution in domestic and foreign countries, it can be seen that the communication infrastructure that connects all objects to the network is established, and the economic system and the industrial structure are optimized, leading to the industrial revolution based on the strength of the country. Moreover, intelligence information technology is the driving force of change as the fundamental structure of the industry changes.
Korea is one of the leading e-govemment countries in the world. It is responsible for leading and disseminating e-govemment around the world, especially in the developing world. Furthermore, Korea must establish and spread the direction of future e-govemment development in response to the Fourth Industrial Revolution. The most important thing in this process is to achieve administrative innovation through electronic government.
Key Words: Electronic Government, 4th Industrial Revolution, Open Government, Governance, Artificial Intelligence, ICT Convergence.
1. Introduction
The humankind history has made a transition from the agricultural society to the industrial society, and then to the information society, and finally to the smart information society. As the scientific technology started to progress rapidly after the industrial revolution, the world has been changing more for the last 20 years than it has been changing for the last 5,000 years. Information & Communication Techno logy (hereinafter referred to as ICT) serves as a driver that causes such rapid changes in our society. Accordingly, because the progress in ICT increases the width, speed and interdependence of such changes, our society is making a rapid transition into the smart information society [1].
In Korea, the public sector has yet to widely introduce the new ICT which includes AI. The reason for this is because the public sector hesitates to give up its bureaucratic force of habit gained from the industrial society while still remaining insensitive to the changes occurring in the smart AI information society. Accordingly, to cope with the revolutionary changes, it is necessary to actively introduce the smart AI technology to the administration, and, thereby, innovate the government. Accordingly, to take anticipatory measures under such circumstances, the purpose of this...