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A Two-Process View of Trust and Distrust Building in Recommendation Agents: A Process-Tracing Study
A Two-Process View of Trust and Distrust Building in Recommendation Agents: A Process-Tracing StudyKomiak, Sherrie Y X; Benbasat, Izak.
Journal of the Association for Information Systems; Atlanta Vol. 9, Iss. 12, (Dec 2008): 727-747.
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