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The Employee Recruitment and Retention Handbook Diane Arthur 2001, 402 pp $75 hardcover
The Employee Recruitment and Retention Handbook is the latest book by author Diane Arthur, president of Arthur Associates Management Consultants, Ltd, Northport, NY. She has written several other business texts, each with a focus on human resources (HR) development. As a recognized expert in HR issues, Arthur offers a fresh look at workforce diversity and explores the strategies leading companies are using currently to recruit and retain top performers.
Although this comprehensive text does not target health care specifically, the details on current labor shortages, labor/capital inversion, competitive markets, and the shifting employment picture transfer well to the challenges perioperative leaders face in their daily operations. The analysis of best practices offers timely information on innovative strategies and insights into the incentives and benefits that really matter to employees. Discussions on the dynamics of today's workforce and changing workplace loyalties provide some reassurances that health care is not the only industry struggling with a withering work force and increased demand for services.
Dispelling leader misperceptions about what employees want is critical for changing mental models and truly improving recruitment strategies. According to the author, what employees really want is
* a chance to make an impact,
* recognition for work...