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One of the computer business's hottest buttons these days is workflow automation . It's supposed to bring forth all the productivity gains that, according to some studies, we st ill haven't received from all the automation to date.
Advocates of workflow automation say that since we have fairly widespread networ ks and lots of processing power to work with, we can reap benefits that were impossible befo re by using computer systems to control the flow of work through the organization.
Put the essential data needed to do the work into electronic form, whether in or dinary text or data files or electronic images of documents. Then use software to control the w ay it moves through the organization. Once Joe has done his task, the system automatically r elays the file to Jane - or if Jane is off sick today,...