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ABSTRACT
This study is conducted to examine the relationship between workplace factors and work-life balance among employees in selected services sector. The independent variables of this study comprise of supervisor support, co-worker support and flexible working arrangement; whereas the dependent variable in this study is work-life balance. The quantitative research method is selected and questionnaire is used as the research instrument to collect data. There are 98 samples randomly selected from selected services sector (N=110). The data collected is analysed by using Statistical Packages for Social Science Version 22.0 (SPSS Version 22.0) software. The Spearman rho test is used to test the relationship between independent and dependent variables. The results revealed that there are positive relationship between work-life balance with supervisor support, co-worker support and flexible working arrangement. In short, the workplaces factors contribute to work-life balance under Malaysia context. This study gives an insight to the organization in designing an appropriate system to enhance work-life balance.
Keywords: Work-life Balance; Supervisor Support; Co-worker Support; Flexible Working Arrangement.
1.INTRODUCTION
Work-life balance is not merely defined by time divided between work-life and non-work-life. It needs to be achieved by minimizing the conflict among these two domains by balancing the multiple roles and tasks (Kumarasamy, Pangil, & Isa, 2015). In other words, a person who experiences lower work-family conflict can be concluded as work-life balance. Aside from that, there is a prior study outlined the elements in work-life balance.
As Ronda, Lopez, and Goni-Legaz (2016) quoted Greenhaus, Collins, and Shaw (2003),
Work-family balance must contain the following three components: (1) time balance (time dedicated equitably to work and family responsibilities); (2) involvement balance (equitable psychological involvement in work and family roles); and (3) satisfaction balance (the equitable satisfaction level that individuals get from work and family responsibilities). (p.7)
In short, work-life balance included roles and responsibilities in work and non-work domain. The multiple roles of employees in this fast pace environment arouse the needs of work-life balance. Many organizations in western recognize the importance of work-family culture and adopt work-life balance policies such as flexible working schedules to increase the satisfaction of employees (Sivatte, Gordon, Rojo, & Olmos, 2015). Besides, work-life balance is prevalent in Israel as there is a study claimed that not only full-time employees...