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Workers remain managed, motivated, mobilized, and manipulated, while everything around them changes
THE IMPACT OF PROFESSIONAL workers has been underestimated. And so the mismanagement continues. They are managed, motivated, mobilized, and manipulated as if no different than any other workers. But they are different. They hold special knowledge and skills. Yet they are expected to function in drab work climates. No longer can professionals pretend to fit ir a system that frustrates performance and suspends them in terminal adolescence. Professionals are leaders in their own right if they perform as mature adults. But this requires a radical change in mentality, and a structural change in the way professionals and their managers view the world.
Society is at war with itself, especially in the workplace. In business, burgeoning litigations find employers and employees at each other's throats. The focus is obsessively on symptoms, not trends; on crises, not patterns. Circular logic rules, producing frustration, apathy, despair, and inertia.
The vital few problems tend to be buried in the trivial many, especially when it comes to the nature of work, workers, and the workplace. Yet work, to most people, is the pivotal activity of their lives. While workers are expected to change due to...