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© 2025 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.

Abstract

Artificial intelligence (AI) plays a pivotal role in Industry 4.0, with predictive maintenance (PdM) emerging as a core application for improving operational efficiency by reducing unplanned downtime and extending asset life. Despite these advancements, the black-box nature of AI models remains a significant barrier to adoption, as industry stakeholders require systems that are both transparent and trustworthy. This study presents a systematic literature review examining how human-in-the-loop explainable AI (HITL-XAI) approaches can enhance the effectiveness and adoption of AI systems in PdM contexts. This review followed the PRISMA methodology, employing predefined search strings across Scopus, ProQuest, and EBSCO databases. Sixty-three peer-reviewed journal articles, published between 2019 and early 2025, were included in the final analysis. The selected studies span various domains, including industrial manufacturing, energy, and transportation, with findings synthesized through both descriptive and thematic analyses. A key gap identified is the limited empirical exploration of generative AI (GenAI) in improving the usability, interpretability, and trustworthiness of HITL-XAI systems in PdM applications. This review outlines actionable insights for integrating explainability and GenAI into existing rule-based PdM systems to support more adaptive and reliable maintenance strategies. Ultimately, the findings underscore the importance of designing HITL-XAI systems that not only demonstrate high model performance but are also effectively aligned with operational workflows and the cognitive needs of maintenance personnel.

Details

Title
Human-in-the-Loop XAI for Predictive Maintenance: A Systematic Review of Interactive Systems and Their Effectiveness in Maintenance Decision-Making
Author
Risqi, Amaliah Nuuraan 1   VIAFID ORCID Logo  ; Tjahjono Benny 1   VIAFID ORCID Logo  ; Palade Vasile 2   VIAFID ORCID Logo 

 Centre for E-Mobility and Clean Growth, Coventry University, Coventry CV1 5FB, UK; [email protected] 
 Centre for Computational Science and Mathematical Modelling, Coventry University, Coventry CV1 5FB, UK; [email protected] 
First page
3384
Publication year
2025
Publication date
2025
Publisher
MDPI AG
e-ISSN
20799292
Source type
Scholarly Journal
Language of publication
English
ProQuest document ID
3249684698
Copyright
© 2025 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.