Content area

Abstract

"For successful implementation of data-access solutions in the e- Business environment, integration with multiple data sources and development languages such as Java and XML is essential," said Carolyn White, senior research analyst at META Group. Enterprise Connect Data Access provides the fundamental building blocks for connectivity between LAN-based clients and enterprise data sources including Sybase(R) Adaptive Server(R) Enterprise, Oracle9i, DB2 UDB, Microsoft SQL Server, Informix, IMS, ODBC- and DRDA-compliant sources. It enables customers to integrate and transform heterogeneous and distributed data into easily accessible information by providing data integration capabilities and a modular architecture for flexibility, manageability and high performance. New features in Enterprise Connect Data Access 12.5 include:

Details

1007133
Company / organization
Title
IVR SYSTEM REDUCES CUSTOMER WAIT TIME
Publication title
Online Product News; Boynton Beach
Volume
21
Issue
4
Pages
N.A
Number of pages
0
Publication year
2002
Publication date
Apr 1, 2002
Publisher
Worldwide Videotex
Place of publication
Boynton Beach
Country of publication
United States
Source type
Trade Journal
Language of publication
English
Document type
Feature
ProQuest document ID
205394892
Document URL
https://www.proquest.com/trade-journals/ivr-system-reduces-customer-wait-time/docview/205394892/se-2?accountid=208611
Copyright
Copyright Worldwide Videotex Apr 1, 2002
Last updated
2024-11-24
Database
ProQuest One Academic