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CrossCom National and Lencore Acoustics Corp. have formed a strategic alliance to offer 24/7 installation services for sound masking systems worldwide. Designed to reduce noise in both open and closed offices, Lencore sound-masking systems offer an effective means of enhancing employee productivity, efficiency and morale. With respect to HIPAA, all healthcare providers and facilities must be able to protect personal health information (PHI) - including information in electronic, paper, and oral forms. Lencore, a provider of oral privacy solutions, has met ASTM standard testing requirements for speech (oral) privacy and now offers oral privacy solutions to pharmacies, hospitals, doctor's offices, military medical facilities, insurance offices, and other medical facilities in addition to the Fortune 500 corporations it services. CrossCom, a retail voice and data communications network integrator in North America and Europe, will provide turnkey sound masking installations nationally for Lencore. The new alliance continues to expand CrossCom's wide range of products and services and "we are pleased to find that Lencore's corporate ideologies and uncompromising attentiveness meets with our own similar commitments to customer focus and relationship building," says Jennifer Spade, CrossCom's chief business development officer. With a looming HIPAA privacy compliance date of April 14, 2003 and heavy penalties for non- compliance, sound-masking solutions may offer the added insurance and protection to maintain compliance, company officials say. (Jennifer Spade, CrossCom National, Inc., 847/520-9200.)