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Organization: iQor
Program: iQor's Lean Portal
Department Director: Gabor Virág, Senior Manager Lean
Undergraduate Program Director: Lucy Ford, PhD
Email: [email protected]
Visit: www.iqor.com
Best Global/International Leadership Program
Our editorial team interviewed Mark Monaghan from iQor at the LEAD2018 Awards this past February. Here are some excerpts from the exclusive interview.
What is the overall objective of your program?
The Lean Portal is a proprietary and custom-built leadership program on a SharePoint platform with multiple security levels that introduces and guides employees through iQor's Lean World. The portal provides an inside view of iQor's philosophy of continuous improvement and provides assistance for all company-based Lean activities.
The Lean Portal offers a wide range information from the latest company news to a training calendar. Besides offering Lean strategy insights and knowledge, it also offers a wide range of related subjects such as deployment approaches, educational and certification opportunities, a review of current metrics and important KPIs that can impact performance and reporting. The site also identifies key Lean management personnel and their organizational structure. The portal also contains a support library with all of the materials and information needed to support iQor Lean initiatives.
Who do you impact with your program?
iQor has developed its own Lean Certification educational processes and programs that...