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A new report by the Capgemini Research Institute has revealed that enterprises are using augmented reality (AR) and virtual reality (VR) technologies to enhance their business operations. The report, Augmented and Virtual Reality in Operations: A guide for investment has found that 82% of companies currently implementing AR/VR say the benefits are either meeting or exceeding their expectations. However, a shortage of in-house expertise and insufficient back-end infrastructures are significant barriers to growth.
The new report, which surveyed more than 700 executives in the automotive, manufacturing and utilities sectors, with considerable knowledge of their organizations AR/VR initiatives, found that 50% of enterprises currently not implementing AR and VR will start exploring immersive technologies for their business operations within the next three years. These include using AR to remotely access real-time help from experts on a wearable or handheld device, and VR to train employees. Some 46% of companies believe the technology will become mainstream in their organizations within the next three years, while a further 38% think it will become mainstream in their organizations in the next three to five years.
Organizations are seeing the benefits of immersive technology