Content area
Abstract
Issue Title: Action Research in Organisational Cybernetics
An environmental scan project is outlined and discussed using the viable systems model (VSM). A participant/observer perspective applied futures thinking, systems practice, scenario orientated narratives and risk assessment frameworks to an annual corporate planning process involving engagement and communication with senior public sector executives. Focus was given to improving foresight techniques through the innovative use of existing resources and skills. Results included additional work on scenario development, designing a decentralised "Development Directorate" network and evaluating complexity science sense-making techniques to enhance foresight capacity. [PUBLICATION ABSTRACT]