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Toyota of Surprise
Surprise, Ariz.
* General manager: Lewis Goldstein
* Dealership group: Penske Automotive Group
* Full-time employees: 76
* 2017 new-vehicle sales: 845, down 24%
* 2017 used-vehicle sales: 899, down 32%
Goldstein on changes to recruitment: "We hire many who are not in automotive retail but have a professional manner about them. We have success engaging...