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Mercedes-Benz of Draper
Draper, Utah
* Dealer: Gail Miller
* Dealership group: Larry H. Miller Dealerships
* Full-time employees: 65
* 2017 new-vehicle sales: 437, up 1.4%
* 2017 used-vehicle sales: 377, up 7.1%
Finance Manager Steve Ward on changes to recruitment: "We encourage employee referrals. We hire based on our culture; we feel that no one knows our culture better than our current and previous employees. Therefore, we trust their judgment as to whom they think would be a good fit."
Parts Manager Will Kidman on rewarding employees and showing them they are valued: "Prominently displayed on a wall is our vision:...