Platforms and Patterns for Practice: LGBTQ+ Youths’ Use of Information and Communication Technologies

Abstract

LGBTQ+ (e.g., lesbian, gay, bisexual, transgender, queer) youths’ engagement with information and communication technologies (ICTs) allows them to access social support, develop their identities, and increase their well-being in a context of relative safety. However, a significant knowledge gap remains regarding the patterns of LGBTQ+ youths’ use of ICTs, how ICT usage varies among LGBTQ+ sub-populations, as well as how LGBTQ+ youths’ usage compares to the general youth population. This article investigates the use of ICTs by a geographically diverse, cross-sectional survey sample (n = 6309) of LGBTQ+ youth (ages 14–29) from across the United States and Canada. The sample’s use of mobile and non-mobile digital devices, their time spent engaging online, and their participation on a wide variety of social media and other online platforms were studied. A comparison of participants’ experiences was also undertaken based upon their sociodemographic characteristics—particularly age, sexual orientation, gender identity, ethno-racial identity, community type, and socioeconomic status. Significant implications for contemporary social work practice with diverse LGBTQ+ youth populations and sub-populations by individual service providers and social service organizations are discussed.