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This case history about GENCO comes courtesy of Seegrid. Ithas been selected and edited by the MHM editorial staff forclarity, content and style.
The Challenge
GENCO Supply Chain Solutions is North America"s secondlargest provider of supply chain services. The company manages 120operations and over 34 million square feet of warehouse space for adiverse range of retail, manufacturing and government customers.GENCO pioneered the practice of "reverse logistics," orprocessing the goods returned by customers to major retailers. InGENCO"s reverse logistics center in Grove City, Ohio, goodsreturned to retailers are sorted, stripped of their packaging andpacked into boxes for delivery to contract wholesalers. Thiscreates plenty of garbage--enough to fill 30 or more carts in asingle shift. Once a cart is full, a teammate must walk itapproximately 380 meters to the trash compactor where it isunloaded, then takes an empty cart back to the work area. Thistime-consuming work takes teammates away from their primary dutiesand creates...