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TELECOMWORLDWIRE-November 23, 2018-Oomnitza Oomnitza Bot integrates with Zendesk
(C)1994-2018 M2 COMMUNICATIONS http://www.m2.com
Oomnitza has announced Oomnitza Bot, a new IT asset management chat bot that works within Slack and integrates with Zendesk, a customer service and engagement platform, the company said.
Oomnitza Bot provides a single source of truth and rich intelligence about every asset, enabling automation of the IT support experience....