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MICROSOFT Corp. last week blamed "human error" on the part of its IT staff for a server problem that caused the company's Windows Genuine Advantage (WGA) validation service to incorrectly tag legitimate users of Windows XP and Windows Vista as software pirates.
The software vendor also promised that internal changes are being made to avoid a repeat of the glitch, which affected users for nearly 20 hours on Aug. 24 and 25. Users whose copies of Windows erroneously failed WGA's antipiracy tests were prevented from downloading...