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Decision-making advice for selecting your ECM system.
as part of the RFP development process, and in concert with writing the requirements and specifications, the RFP team is also responsible for developing the proposal evaluation criteria. Evaluating proposals must be accomplished in a fair and meaningful manner; otherwise, it will appear that the RFP was rigged in favor of a pre-selected vendor."
Evaluation criterion should have the following characteristics:
* Be Objective: not subject individual goals or needs
* Meet all requirements: address all key elements of the requirements
* Discriminating: separate best, average, and weaker proposals
* Non-discriminatory: not favor one technology over another while being fair and reasonable
* Realistic: given the contract nature and/or value with no gold-plating
* Measurable: must be able to measure the response in a meaningful manner
Evaluation of proposals encompasses many different areas, including but not limited to:
1. Basic adherence and compliance with the RFP administrative requirements. For example, was the proposal submitted on time, was the suggested supplier proposal format complied with, did the supplier acknowledge and incorporate changes to the RFP as requested, and was the proposal basically readable?
2. Overall understanding of the RFP issues. Was it evident that the supplier understands the basic issues driving the RFP? Did the supplier's proposal respond to those issues with a...