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Seapine's TestTrack Pro, currently in version 7.5, is an all-in-one, off-the-shelf bug tracking solution for teams of practically any size. It would even be useful to solo developers who have a public project that handles bug reports and feature requests from users, although many people in that situation will ordinarily resort to good old email and a spreadsheet.
Installing the TestTrack bug server is relatively easy. There are many configuration options, but the default installation takes about three minutes before you're ready to start entering your first bug report. The TestTrack server runs on Windows, Mac OS X, and Linux, and can run either as a service or as an application on a Windows NT/2000/XP installation.
The only part of the installation that stalled me was the default user name and password; other than that, I didn't have to check the manual for anything. If you're capable of installing other development tools or even Microsoft Office, TestTrack is a walk in the park.
EMAIL AND WEB INTEGRATION
TestTrack makes use of a native database format, though this can be reconfigured to use ODBC, allowing you to use Microsoft SQL Server, mySQL, and so forth, or an Oracle database. The TestTrack server includes an option to check automatically for updates and then send an email to whoever needs to be notified about the update.
With the server installed, you can now install the TestTrack clients on your developer machines, pointing each client to the TestTrack server. Each person reporting bugs can either make use of the dedicated client, one of the most feature-rich bug reporting clients I've used, or access the bug database through almost any web browser.
Seapine has created a capable web interface in a world of mediocrity when it...