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PLASTICS NEWS TORRANCE, Calif. - For years, Toyota Motor Sales U.S.A. Inc. has worked inside what it calls a monolith that impedes its aftermarket parts deliveries.
Products arrive late to parts and service centers. Inventory moves sluggishly, sitting on shelves in a region where it is not needed and turning up scarce in areas of high demand.
The world's No. 3 automaker wants to tear apart its old ways. It has put its trust in electronic business to shore up an inefficient operation.
Toyota's Torrance-based U.S. subsidiary is spending about $60 million to transform its work with parts suppliers.
"We all came to the same conclusion. The (existing) system was not going...